Due Diligence
The process one goes through in purchasing a piece of real estate is remarkably the same as the process one utilizes to determine a site’s highest and best use (http://www.dramatispersonae.org/HighestAndBestUse.htm) as well as the process used by Banks and other funders in determining their risks in lending to a proposed (or existing) project.

Duly Diligent
What are some of the key things one has to do or look at when acquiring real estate, financing real estate or determining a site’s highest and best use? In fact, I believe that the same process is invaluable for sellers of real estate as well as appraisers. I can’t believe how many sellers of real property do almost nothing to boost their case—many don’t bother to prepare a comprehensive sales and marketing package. You would think that real estate agents would be very good at it but many are horribly unprepared to sell property.
I have bought (and sold) hundreds of properties and I have had the rather frustrating experience of asking a real estate agent basic questions like: what is the zoning on the property; what’s the FSI (floor space index); what are the current rents and so forth and gotten … nothing.
Vacant Land
Real Estate is an industry where local knowledge is of
paramount importance. Something that works well in
I am sure there are many more due diligence questions that we can come up with but this is a good start.
Buying real property is hard. Many, many people make mistakes in this business and, as a good friend of mine once told me (Barry G. Lett): “You make money when you buy real estate not when you sell it.” So getting it right the first time is pretty important.
Land and Buildings
When you buy real property that has existing buildings on it, you have just added more complexity. I tell my students that vacant land is more valuable than land under existing buildings. And I tell some of my clients that if they want to get full value for their properties, it is often best to pull down tired structures and create a vacant lot.
Why is this? Well, sometimes it is because people can’t visualize their own projects on a piece of land if there are other people’s buildings ‘in the way’. Humans are very territorial. That’s why residential real estate agents who sell a lot of homes tell their clients not to leave anything personal around so that prospective buyers can visualize themselves and their stuff in the home not the current occupants. Same thing in commercial real estate, I am afraid.
Also, when you build something on a piece of land, you have locked in all the options for the foreseeable future (a life of 30 to 60 years is typical for commercial projects these days). It’s just like when you buy a new car—you decide on the colour of the vehicle, engine size, whether it has a tow package, interior finishes, automatic or manual, etc. The moment you drive it off the lot, it devalues 15 to 30% overnight. If you drive it back to the dealer the next day because, say, you just lost your job, you can discover this for yourself.
There are the ‘restocking charge’ and the transaction costs to take into account but the biggest devaluation has taken place because you have locked in all the options, The person who next buys this vehicle might not like fire engine red or lemon yellow but they’ll take it for a reduced price…
Same thing in buildings—there are thousands of small changes in the local economy every year—so that a building built to meet one functional program (say, a roller disco rink) might not be suitable for a technology use a couple of years later when the disco craze dies. (I actually had this experience and the costs of retrofitting the building for a tech company after the roller disco place went bust were substantial.)
Most developers only think about form following function—they determine what the highest and best use is at one moment in time and then get an architect to wrap a form (i.e., a building) around those functions. But architects being the independent and stubborn people they are often disregard the developer anyway and design something that suits the site and the neighborhood—it grows organically from the ground in a way. So function follows form; that means that they intuitively understand that a building will probably see a multitude of uses in its life.
Think it can’t happen in residential construction? Think again. Imagine the computer cabling that a home like ours requires. Built if 1988, it had zero cabling for PCs. We now have five in our home and fishing the wire through walls and floors is hard and expensive.
Think about how many people work from home today or have home based business? It’s phenomenal.
Think about how many baby boomers are going to need elder care soon first for their parents and then for themselves. I think that we are building homes that are wrong for the times—the whole industry needs a rethink but that is not the subject matter here.
Here are some due diligence questions for structures:
Buying existing buildings is a lot like buying existing businesses. It takes a great deal more due diligence and a different mind set than building from scratch. Some people are really good at buying existing property or existing businesses and turning them around.
Those folks are often really bad at creating a new project so I would say that the industry is split between operators and constructors. I have been much more involved in the latter and I know that the skill set to build from nothing is quite different from the skill set to be a good operator.
Both can add a lot of value—the constructor can see a project in his or her mind’s eye long before the first rivet is driven in steel. They have a natural feel for the local market and what will work and they see things before other’s do—they pioneer things.
A good operator can be creative too—they can see how it might be possible to add some ‘lipstick’ here and some makeup there and create a whole new ambience. They can differentiate their projects on style, panache, quality maintenance, clever redesign and use of space, etc. It isn’t just that they mop the floors better than their competition.
Copyright. Dr. Bruce M.
Firestone,