My Story – Chris Mulligan

 

 

          My name is Chris Mulligan and this is my story of how I got into business for myself.  I was asked by my friend Bruce Firestone to write this and he wanted me to start the story after I graduated high school but really it goes back much farther than that.

 

          Sometime around grade 4 I begged my parents to give me an allowance.  I had figured out that if I work for money I could afford to buy the things I wanted.  At the time, what I really wanted was Lego and hockey and baseball cards, like most kids in grade 4.  I got about 1 dollar per week to make my bed, clean my room, and keep my stuff tidy.  To me that was an easy dollar.  I did that for about 2 years and kept saving money until I had enough to buy something I wanted. 

 

          By the time I was in sixth grade 1 dollar per week wasn’t cutting it.  I was two years older, practically an adult in my mind, and felt I needed to make more money.  I had junk food and movie nights to pay for!  So I started mowing my parents’ lawn every week.  The people who lived across the road had a small accounting business and were too busy to mow their lawn so they hired me to do it as well.  Then I’d occasionally mow the lawn for a lady down the road who was also a teacher at my school.  I bought a book through one of the book fairs at school and it outlined how a young guy like me made $2000 in one summer mowing lawns and doing yard work.  I read it cover to cover, over and over, I practically had the whole book memorized.  The main thing it taught me was to offer extra services while I was there anyway.  So I did just that, I’d mow the lawn, pull some weeds from the garden, take the garbage out, and anything else that needed to be done.

 

Chris Doing What He Loves

 

          Once winter came along I didn’t know what to do with myself.  I’d shovel my parents’ driveway and the people with an accounting business hired me to do the same.  I wanted more!  The people that lived two houses up went out of town for a month because the wife fell ill.  They were a young family, really nice people, and she got diagnosed with breast cancer.  They went to Toronto for the month and I decided to shovel their laneway for free.  I felt so bad for them, even though I didn’t fully understand what was going on.  Every snowfall I’d shovel the three laneways, never missing a beat.  Other people on the street would see me out shoveling and bring me cookies and water.  Next thing I knew I had 6 laneways to shovel.  I didn’t know it at the time, but in a way, shoveling their driveway for free was a form of Guerrilla Marketing.

 

I was swamped every snowfall so I got my best friend, who happened to live next door, to come help me.  We got the laneways done and felt proud of our work.  When the people who were out of town came back they heard from neighbours that we had been clearing their driveway for them.  They invited us over and fed us junk food and gave us $100!  To us that was like winning the lottery.  We each took our $50 home and showed it off to our parents.  We did some dumb stuff when we were young (including getting poison ivy because we thought we were immune), but I think at that moment, both our families were proud of us.

 

          At the end of 7th grade my family moved to Carp.  I didn’t know anyone in the area so I just cut my parents lawn and shoveled their driveway.  I just stuck with that for most of high school, I was a teenager and had lots of other things on my mind.

 

          During the summer of 11th grade, my neighbour started a small business installing and servicing garage doors.  He needed some help once or twice a week so I went to work for him.  He’d pay me at the end of each day, $10 per hour in cash.  It was fun working with him, he was a laid back guy and a bit of a rebel.  Once school started again I still wanted to make money.  I worked for him on weekends for most of the winter.  Cold or warm, I was up and down ladders, cranking bolts, and carrying door panels.  That fall a guy named Dan had rented my aunt’s cottage and I got to meet him.  I showed him all the good fishing spots on the lake and we caught tons of fish.  He ran a tree service company and said he’d call me in the spring if he needed any help.  True to his word, spring rolled around and he called me in.  I helped out for a couple days here and there on weekends.  I’d also help with the garage doors as well.  I had a car by now and wanted to keep gas in it so I needed big money for cruising around.  Working with the tree service was great, I got to be outside, play with chippers and chainsaws, and burn off some energy. 

 

          I graduated high school with an OSSD and enrolled in college to be a heating and air conditioning technician.  My parents and guidance counselors had been pushing hard for me to find something I wanted to do in college.  I knew all along that I wanted to be self employed, I just didn’t know what I wanted to do.  So I went to college and actually hated every second of it.  I wasn’t happy with what I was doing so I dropped out after a semester.  I went to work night shift at Loblaws from midnight until 8:30 am.  Then I managed to get on with the school board as a custodian from 4pm until midnight.  I saved some money and bought a small truck.  During the day I’d help out 2-3 days a week installing garage doors and then go to work for the evening.  After about a year working at the school board I was laid off due to budget cuts.  I worked part time for Pepsi as a delivery helper and worked other odd jobs as well.  Then in the fall I worked full time for the tree service.

 

          While working for the tree service I noticed a lot of wood getting taken to the dump.  I asked Dan, my boss, if I could have some and he said take as much as you want.  So I started hauling loads of it home and by the time winter came and work ran out, I had about 40 cords of wood in my parents’ back yard.  Boy were they impressed, my mom just loved looking out the back window and seeing a mountain of wood.  Over the winter I worked at Zellers on days off and in the evenings, I’d split firewood.  The next spring I put out some flyers for tree cutting and lawn maintenance.  I cut trees, brought home more wood, and maintained about 20 lawns.  I was so happy, I was self employed!  That fall I sold all my dry wood and started working on the next batch.  I worked part time that winter in a warehouse repairing vacuums.  In my spare time I processed wood.  The next summer I did the grass and trees again and got a few more customers.

 

          That summer I met a girl, we really hit it off and spent tons of time together.  She’d even come work with me sometimes for extra cash.  What I didn’t know is that she was bi-polar and would almost ruin me.  I won’t go into too much detail but over the next three years, because I stuck with her, I alienated my family, friends, and lost most of my customers.  She had no conscience and because I wanted to be with her I put everything aside and just paid attention to her.  Next thing I knew I was living in a dumpy little place way out in Smiths Falls with no job or money.  There was barely any work out there either.  Late that winter I had enough and broke things off with her.  It was an ugly breakup but the best thing I could have done.  She moved out and I took some time to really figure things out.  Over the three years I was with her I had lost who I was.  I knew I loved cutting firewood so I found a local farmer and cut a bunch of wood on his property.  I gave him some as payment.  It felt great to be back at it again.  I moved back to Carp to my parents’ house and went to work for the tree service again.  In April I met another girl and we hit it off.  She was the opposite of my ex, she was everything I was looking for.  She encouraged me to get my business up and running again.  So I put out some ads and did some tree removals.  I also worked on a property cutting cedar posts.  I really enjoyed working in the forest so I set out to find more jobs like it.  I worked at a few local properties cutting wood, mostly firewood.  Then I got a call from a lady who got my flyer in her mailbox.  She told me that she was an investor in a property and wanted to know more about what I do.  I gave her all the information and she passed my name on to the property owner.  He called me back a few days later, his name was Bruce Firestone.  He told me he wanted to develop the property and needed the forest thinned out.  I met him at the property and he gave me the grand tour and explained exactly what he wanted done.  We made the deal and I went to work.  I worked there for most of the winter cutting firewood and saw logs.  I teamed up with a local guy in the same business and he had a tractor for skidding the logs out.  Spring rolled around and we finished up work there and went on to another property just up the road.  We cut some really high quality logs and made some good money. 

 

Bruce recommended me to another local land owner.  I made a deal with him and went to work cutting on his property.  We had a signed contract outlining all the details of work and he decided he wanted to change the rules as we went.  I brushed it off at first but it got worse and worse so we packed up all our equipment and left.  We had not anticipated this so we scrambled to find another property to work on.  This was the first time I had ever had a land owner or even a customer get so mad at me.  It made me questions whether being self employed was the right thing for me.  Luckily I’m stubborn so I kept plugging away. 

 

          That fall I went to work for the tree service yet again.  Dan also sub-contracted some jobs to me which was nice.  I also worked for a snow removal company over the winter to help make ends meet.  The next summer was spent working for the tree service and doing some of my own jobs.  I got a call from a guy just outside Stittsville who wanted some of his property cleared.  I went and looked at the job and got really excited because of the quality of the timber and the dry ground.  He had told me that other contractors had bid on the job and would pay up front for half then pay the other half when the job was done.  I got too excited, outbid them and took out a big bank loan.  After about 1 month of working on the property I realized I made a huge mistake and bid way too high.  Half the trees were hollow and not worth a quarter of what I bid.  Staying true to my contract I finished the job and was out thousands of dollars.  I had been planning on starting a lawn maintenance business in the spring but due to the large amount of money I owed to the bank I went to work for the tree service instead. 

 

          It’s fall now and I’ve got all my loans paid off.  I’m still working for the tree service part time and delivering firewood part time.  I’ve been working on a couple of ideas I’ve had for a while.  I’ve been processing “recycled firewood”.  It’s wood that is obtained from local tree service companies.  Most of the trees are dead, damaged, or posing a threat and need to be removed.  Most of the time, they drop the wood off to me free of charge because they normally have to pay to get rid of it.  I cut and split the wood and sell it by the truck load.  It’s a mix of hardwood and softwood and I sell it for a very reasonable price.  The really good wood gets set aside because I get almost twice as much for it.  I advertise this wood as environmentally friendly firewood because the trees aren’t cut for profit, they’re cut because they need to be cut.  People seem to really like the idea, I’m getting calls from all over Eastern Ontario just from internet advertising.  I’ve also been setting aside wood like apple and hickory.  I split it up small and let it dry then sell it as smoker wood for meat smokers and b-b-q’s.  I also sell it by the pound on EBay and have been selling and shipping smoker wood all over North America and a little bit to Germany!  It’s not enough to make a living but it’s fun and gives me some extra cash.

 

          I’m bad for having big ideas and taking on too much and not being able to get them all done.  I tend to lose focus.  I’ve teamed up with an older guy from the area to start a property maintenance company.  We’ve already done some tree removals and will be doing lawn maintenance next year.  He is very focused and down to earth while I am a little more outgoing and willing to try new things.  I think we’ll balance each other out and make a good living.  I will also be cutting more firewood on Bruce Firestone’s property.  I made another deal with him to work on his property.  He has been very patient and understanding and has offered me lots of excellent advice.  If it wasn’t for him I’d probably be stuck working some dead end job for someone else. 

          I hope you’ve enjoyed my story and maybe learned something from it……even if it’s “what not to do”.  My only advice is once you know what you want; don’t stop until you get it.  Thanks for reading!

 

-Chris Mulligan, Ottawa, Canada, September 2006.

 

http://chris-firewood.tripod.com


http://cr-propertycare.tripod.com

 

http://www.dramatispersonae.org/EntrepreneurialistCultureFrontPage.htm

 

http://www.dramatispersonae.org/EntrepreneurialistCultureFrontPage.htm

 

http://www.dramatispersonae.org/